Everything that makes the team better at the desk — one front door.
The reasoning behind every recommendation — two practical points and the money point for objection handling, plus deeper context. Searchable like Price Lookup.
The house scripts verbatim — answering, quote delivery, objections, follow-up and conversion texts — with copy buttons.
The numbered standard operating procedures — how CSN does things, step by step.
Lee's daily workout — one scenario question from the reference books, AutoIQ-first, model answer behind a reveal. Practice by topic on demand.
Tell Chris what training would help and it can live here.