CSN

CSN Autos Hub BETA

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LeadLoop

Enquiry log & follow-up workflow β€” calls, quotes, conversions.

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Monthly Targets

Targets & gross-profit pace by month.

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TE Builder

Technical Evaluation reports in Chris's exact format β€” generated, logged & QC'd weekly.

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Parts & PO Reconciler

Scan the delivery invoices β€” they're matched to Garage Hive's purchase orders, the picking list prints and the POs are posted.

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Price Lookup

Dealer price checks β€” our price, recommended quote & savings vs main dealer.

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Messages

Customer texts β€” instant two-way SMS from the garage number, with their quotes to hand.

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Ted β€” Diagnostic Assistant

Lee's diagnostic consultant β€” ranks the likely causes, picks the cheapest decisive test, and pulls the exact procedure from the training book on demand.

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Reggie

Ask Reggie

The CSN AI assistant β€” leads to chase, advisor stats, GP pace, and pricing & process answers the way Chris would.

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Training & Help

Why we recommend things β€” objection handling and context for the desk β€” plus scripts and SOPs.

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Stats

KPIs & trends from every tracker β€” conversion, follow-ups, GP, targets.

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Team Scorecard

Advisor league β€” calls, emails, SMS & total actions, leads owned, cadence discipline & conversion.

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Front of House Tracker

Salemails, inbound enquiries, bookings, auth rate & team activity.

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Workshop Tracker

Daily jobsheet efficiency, gross profit & TAT, safety inspections.

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Fleet Tracker

Loan & personal vehicles β€” MOT, service, handback & faults.

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Service Records NEW

Stan stamps the service book: invoiced services (2014-on, BMW/MINI, Mercedes, VAG, JLR) waiting for their dealer-portal history update β€” reg, VIN, mileage and items replaced ready to copy. Tick each off; who and when is kept.

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